Employee Engagement: A Key to Improve Performance – A Case Study on HCL

Abstract

Purpose: Employee engagement may be defined as an employee's level of dedication and how enthusiastic they are about their work and the organisation. Compensation, awards and recognition, and job happiness are all elements that influence employee engagement Employee engagement, according to HCL, is a labour state of mind marked by qualities of energy, contentment, excitement, focus, and commitment. Their management philosophy is Employee First. HCL is looking for people who are passionate about their work. They want people to be enthralled by their pursuits. Their tasks piqued my interest. They're giddy with anticipation for what's to come. Engaged in developing new ideas and finding workable ideas. HCL discovered that the Employees First produces considerably more enthusiasm than any other inspirational or rewarding programme, according to HCL. The goal of this research is to investigate HCL's employee engagement practises. The main purpose of the research article is to investigate the concept of employee engagement, including how it can be implemented in the workplace and what factors influence employee engagement.

Methodology: To meet the objective of the paper, secondary sources of data which included books, journals, articles, newspapers and websites are used.

Findings: According to the study conducted by HCL, 55% of workers aim to hunt for a new job in August 2021. As per findings, the three crucial shifters managers make to increase employee engagement are to (a) empower employees to connect what they do to what they care about, (b) make work less exhausting and more enjoyable, and (c) reward employees with additional time off in addition to financial incentives.

Originality/Value: Based on the secondary data available, this work makes an attempt to investigate the employee engagement practices at HCL. This study will help HCL's management to rebrand their plans and practices in boosting employee engagement and organizational productivity.  Also, the study will enable the readers, researchers and practitioners to have a professional approach towards employee engagement.

Paper Type: Case Study